Horus MultiSpecialty Medical Group Privacy Policy
Horus Multispecialty Medical Group
Effective Date: September 15, 2025
At Horus Multispecialty Medical Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you register for A2P (Application-to-Person) messaging services, including appointment reminders, test result notifications, health tips, and other communications related to your care.
1. Information We Collect
When you register for A2P messaging, we may collect the following information:
Full Name
Mobile Phone Number
Date of Birth (to verify identity)
Patient ID or Medical Record Number
Communication Preferences (e.g., SMS, email, voice)
Consent to receive A2P messages
We do not collect sensitive payment or financial data for A2P messaging purposes.
2. How We Use Your Information
Your information is used solely to:
Send you appointment reminders
Notify you of test results or prescription readiness
Share health-related updates or wellness tips
Communicate important facility announcements
Comply with legal and healthcare regulations
We do not sell or share your information with third parties for marketing purposes.
3. Consent and Opt-In
By registering for A2P messaging, you:
Consent to receive SMS/text messages, emails, or voice calls from our facility
Confirm that you are the authorized user of the provided phone number or have permission from the authorized user
You may opt-out at any time by texting STOP or by contacting us directly at [email protected].
4. Data Sharing and Disclosure
We may share your information only with:
Authorized internal departments (e.g., scheduling, billing)
HIPAA-compliant service providers involved in message delivery
Government or legal authorities as required by law
All third parties are contractually bound to safeguard your data and use it only for authorized purposes.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to:
Protect your data from unauthorized access or disclosure
Ensure the integrity and confidentiality of your personal information
Comply with HIPAA and relevant telecom regulations
6. Your Rights
You have the right to:
Access or update your contact information
Withdraw consent for A2P messaging at any time
File a complaint if you believe your privacy rights have been violated
To exercise your rights, please contact us at [email protected].
7. Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect information from minors without parental or guardian consent.
8. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website and the effective date will be revised accordingly. Continued use of our messaging services after changes signifies your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
[Horus Multispecialty Medical Group
[5220 Clark Ave. Ste. 200, Lakewood CA 90712, USA
+1 562 210 5141