Horus Multispecialty Medical Group Terms of Service
Terms of Service
Horus Multispecialty Medical Group
Effective Date: September 15, 2025
Welcome to Horus Multispecialty Medical Group. These Terms of Service ("Terms") govern your access to and use of our medical services, website, patient portal, communications, and any other platforms operated by us (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.
Please read them carefully.
1. Scope of Services
Horus Multispecialty Medical Group is a multispecialty healthcare provider offering a wide range of diagnostic, therapeutic, surgical, and preventive services through licensed healthcare professionals.
Our services include, but are not limited to:
Primary and specialty care consultations
Diagnostic testing and laboratory services
Telehealth appointments
Electronic health record (EHR) access via patient portal
Appointment scheduling and management
Messaging services (SMS, email, phone)
2. Eligibility
You must be at least 18 years old to use our Services independently. Minors may use our Services only with the involvement of a parent or legal guardian.
3. Medical Disclaimer
While we strive to provide accurate and timely healthcare services, the information presented through our website, patient portal, or communications is not a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified health provider for any medical condition or emergency.
4. Appointments, Cancellations, and No-Shows
Patients are expected to:
Arrive on time for scheduled appointments
Provide at least [e.g., 24 hours] notice for cancellations
Understand that repeated no-shows may result in discharge from care
We reserve the right to charge a no-show or late cancellation fee in accordance with our posted policies.
5. Patient Responsibilities
You agree to:
Provide accurate and up-to-date personal, insurance, and medical information
Treat staff, providers, and other patients with respect
Comply with prescribed care plans and follow-up recommendations
Abide by all posted clinic and telehealth policies
6. Use of Patient Portal and Communications
By accessing our patient portal or opting into messaging services (SMS, email, phone):
You agree to receive appointment reminders, test results, billing notices, and health-related messages
You are responsible for maintaining the confidentiality of your portal login credentials
You may opt-out of non-essential messaging at any time by following provided instructions
Note: While we use secure communication channels, no system is 100% immune from unauthorized access. You use our electronic services at your own risk.
7. Billing and Insurance
Patients are responsible for:
Providing valid insurance information at each visit
Paying applicable co-pays, deductibles, or non-covered services
Understanding their insurance coverage and financial obligations
Unpaid balances may be referred to collections in accordance with our financial policies.
8. Intellectual Property
All content on our website, patient portal, and educational materials—including logos, graphics, and documents—is the intellectual property of Horus Multispecialty Medical Group and may not be copied, distributed, or modified without written permission.
9. Privacy and Confidentiality
We are committed to protecting your health information in accordance with HIPAA and other applicable privacy laws. Our use and disclosure of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
View our full Privacy Policy here: https://horus-mmg.com/privacy-policy
10. Limitation of Liability
To the fullest extent permitted by law, Horus Multispecialty Medical Group and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of our services, digital platforms, or communications, even if we have been advised of the possibility of such damages.
11. Termination of Services
We reserve the right to terminate or suspend your access to Services, including the patient portal, if you:
Violate these Terms
Exhibit abusive, threatening, or unsafe behavior
Repeatedly fail to comply with medical or administrative policies
12. Changes to These Terms
We may update these Terms from time to time. Changes become effective upon posting the updated version on our website or notifying you directly. Continued use of our Services indicates your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions.
14. Contact Us
If you have any questions about these Terms or your rights and obligations, please contact:
Horus Multispecialty Medical Group
5220 Clark Ave. Ste. 200, Lakewood CA 90712, USA
+1 562 210 5141